Delivery Information

When it comes to your health, it's important that you act as quickly as possible. That's why we offer free next-day delivery with Royal Mail or UPS, providing convenient delivery options that make your experience with HealthExpress simple and stress-free.

Delivery options

EU shipping

Orders for mainland Europe are sent free of charge with UPS and can take one to two days to arrive. If you place an order before 3pm on a weekday, we'll dispatch it the very same day. If you place an order over the weekend, we'll dispatch your medication on Monday.

UK shipping

All our orders are sent with Royal Mail Special Delivery, which delivers by 1pm the next day (Mon-Sat) to most mainland UK destinations. If you order before 3pm, we'll make sure your medication is dispatched the same day. This is a complimentary service.

Same-day delivery (London only)

This is available to all London residents living within the M25, and is available if you place an order before 2pm on a weekday. The cost of this service will vary according to where you live, but if you enter your postcode in the box below you should get an idea of the price.

Same-day delivery rates

The same-day delivery rates are dependent on the location you are having your order delivered to. There are 3 zones as explained below:

• Zone 1 - London postcodes (N, E, SE, SW, W, NW, EC and WC) - FREE
• Zone 2 - Non-London postcodes within the M25 - €24.95
• Zone 3 - Outside the M25 - €44.95

To see a map of all the area covered by same-day delivery, click here.

Packaging

We take your privacy very seriously; from the way we handle your personal information to the way we protect your confidential medical information. This focus on privacy extends to the delivery of your medication too; we guarantee the packaging will always be discreet and no one other than you will know what's inside.

We send all medication in tamper-proof boxes with no mention of HealthExpress or your treatment on the packaging. As an added precaution, we place these boxes in a standard courier envelope.

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