Terms & Conditions
1. Terms & Conditions
1.1.1 Hexpress Healthcare Ltd trading as http://www.healthexpress.eu ('We/Us/Our') of 144 Mitcham Road, London, SW17 9NH, undertake to send the User ('You/Your'), for a free online consultation with an EU registered medical practitioner ('the Doctor') to deal with and treat Your medical condition.
1.1.2 Such consultation and treatment are subject to the terms and conditions of this Agreement.
1.1.3 We feel that it is in your best interests that we inform your GP about this consultation. But if you do not agree then we cannot do so, and in these situations our doctor will take full responsibility for your care and aftercare whilst you are a client of our private service.
1.2 Warranties by You
1.2.1 You warrant and undertake to fill in the consultation questionnaire contained in this website truthfully and honestly, revealing and disclosing all relevant information truthfully to the best of your knowledge.
1.2.2 This Agreement becomes immediately void if You answer any question untruthfully.
1.3 Warranties by Us
1.3.1 We warrant and undertake that your consultation questionnaire will only be viewed by the Doctor and his medical staff for the purpose of treating Your medical problem.
1.3.2 We warrant and undertake that any prescription that the Doctor may issue or any medicine he may prescribe is only filled by UK registered pharmacists.
2. Intellectual Property
2.1 All material contained and presented on this website, including but not limited to text and graphics is Our copyright or similar rights, unless otherwise expressly stated.
2.2 We reserve all its rights and strictly forbid any unauthorised use or duplication. Any statutorily authorised rights to print or download are strictly limited for your sole personal use. No material, however, can be used for any commercial purpose whatsoever.
2.3 Any copies of the pages of this website which You save, by any means whatsoever can only be used for subsequent viewing purposes or to print extracts for personal use.
2.4 Unless otherwise expressly permitted in writing, You may not create a database in any form whatsoever of these webpages.
3.1 We do not represent nor make any warranty in respect of the accuracy, reliability or continuous supply of any of the information on this website. The services and information contained on this website are only for general information and use and are not intended to address Your particular requirements.
3.2 Any reliance You place upon any material on this website will be at your sole risk. We reserve the right in Our sole discretion, but without any obligation, to make amendments or improvements to, or withdraw or correct any error or omission in any portion of the material without notice.
3.3 In particular, Our services and information do not constitute any form of advice or recommendation by Us and are not intended to be relied upon by You in making any specific medical or other decision. Appropriate independent medical advice should be obtained before making any such decision.
3.4 Our services and the materials on this website are provided by Us on an "as is" basis, and We expressly disclaim any and all warranties (subject to clause 1.3 above), express or implied, to the extent permitted by applicable law.
3.5 To the fullest extent permitted by applicable laws, We hereby exclude liability for any claims, loss, demands or damages of any kind whatsoever with respect to Our services, information and materials given by Us including, without limitation, direct, indirect, incidental or consequential loss or damages, The foregoing will apply whether such claims, loss or damages arise in tort, contract, negligence, under statute or otherwise.
3.6 Your visit to and use of this website and any dispute over liability is subject to these Disclaimers and the laws of England and Wales.
4. Privacy Statement
4.1 We are committed to protecting and respecting your privacy and to using technology to enhance your online security. Before you use certain areas of this website We ask you to register on it by requiring you to enter your personal information, including 'sensitive personal data' as defined by the Data Protection Act I998 ('the Act'). We will not release to any third party any personally identifying information obtained in this way, without your prior written consent. We will only use the information that we collect about you lawfully and in accordance with the Act.
4.2 In respect of the aforementioned 'sensitive personal data' by accepting this Agreement You grant Us explicit consent to collect such data.
4.3 We will limit the collection and use of such information to the minimum required to deliver, develop and improve our services and other opportunities and the better administration of the Doctor's consultation.
4.4 The personal information which we hold will be held securely in accordance with our internal security policy and the law.
4.5 To make sure your personal information remains confidential, we communicate these privacy guidelines to all of Our employees.
4.6 This website may contain links to other websites. However, We do not share your personal information with those websites and are not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies. Accordingly, this privacy statement and policy apply only to this website and not to linked websites.
4.7 Your visit to and use of this website and any dispute over privacy is subject to this Statement of Privacy and the laws of England and Wales.
4.8 For credit card payments, we use a secure SSL/128 bit encryption.
4.9 Cookies are used on healthexpress.eu for purposes of improving quality.
5.0 In accordance with the Privacy & Electronic Communications Act passed into law 11 Dec 03) - We do not send random (third party) marketing emails to personal email addresses (spam).
5.1 This Statement is applicable only to information collected from You during Your visit to this website. We will display a prominent notice on this website's home page whenever this Privacy Statement is updated or changed and you should check our Privacy Statement periodically. By choosing to continue usage of this website, You agree to the terms of this Privacy Statement.